Secure payments via ClickPesa
We accept payments through ClickPesa, including mobile money services (M-Pesa, Airtel Money, Tigo Pesa) and bank cards (Visa/Mastercard).
All payments are processed securely by a third-party payment provider. We never store your mobile money PIN or card details.
Once a payment is completed you receive a confirmation on your phone and inside the app. If you do not receive a confirmation, please contact support with your reference number.
All payments are settled in Tanzanian Shillings (TZS). Any price listed in another currency is converted to TZS using the Bank of Tanzania daily exchange rate on the day of payment.
Refunds are handled case by case depending on the service provided. Please contact support within 7 days of payment to request a refund.
If a transaction fails but funds were deducted, contact your mobile money provider or our support team with the reference shown on your receipt and we will trace it.
You are responsible for entering correct payment details. We are not liable for payments sent to incorrect numbers or accounts because of an input error.
We work to keep payments available at all times, but we are not responsible for downtime caused by third-party providers or mobile networks.
Your payment information is handled in line with our privacy practices and applicable data protection laws.
By using Dende Kids you agree to this payment policy.